Gorvins Residential Mobile App

What does the App do?

The Gorvins Residential App ensures the legal process is as transparent and expedient as possible providing quick simple access to the case from a smartphone or a tablet.

Clients can communicate with their case manager 24-hours per day by sending messages and photos. They will receive push notifications when there are actions for them to complete.

• You can complete and sign all of the documents we send you via the App, these will then automatically be returned to your case handler, so no more printing and posting. *A few documents unfortunately still need a physical signature these can still be sent to via the App for you to print or we will happily send them in the post.
• You can message use via the App which ensures a quick response, no more waiting on the phone or checking emails. You can even send us copies of you certified ID or any other documents that may be required for your transaction.
• The App will also alert you to any new documents or messages that we need you to answer or deal with.
• Everything we send you in the App is available to you even when you have completed your transaction with us. Handy if you need anything later down the line.

The sections of the App

TO DO
This section is where any documents we send to you will appear. Once you have fully viewed and completed each document they will be stored in the Completed Section.*In order for us to start work on your transaction you must complete all your initial documentation and supply us with certified ID. Depending on your transaction we will also need your search fees this will be detailed in your Client Care Document and the bank details are also contained within the App.

COMPLETED
After you have completed or viewed a document it will move to the completed section so that you have a full record of documents we have sent you and those that you have completed. Do not worry about whether a document requires completing as it will remain in the TO DO list until complete.

MESSAGES
This is where you can message us any time of the day and where any messages we send you will be stored. The App will alert you to new messages so no need to keep checking.

PROCESS
This section allows you to see the main steps of your transaction, you will be able to see which steps have been completed and what is next in your transaction. We also include a full description of each step in plain English with no legal jargon.